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Today, many service calls within FTTH networks find its source in the customer in-home network. Experience teaches us, that, apart from unpowered CPEs, in most occasions the fiber patch cord connecting the passive FTU with the fiber CPE is causing the service call.
Everything goes well with the installation, until the time the customer decides to “re-wind” the patch cords with overlength. Most of the time, the customer does not take the patch cord‘s minimal bending radius into account, and in some cases undercutting the bending radius even causes the fiber to break.
To overcome unnecessary and costly service calls and truck rolls, we have designed an LSZH steel armored patch cord so robust that bending radius issues or broken fiber cords are things of the past.
During development we learned, that stiff white-colored patch cords, looking like standard RF flyleads, are treated with more care by the customer than the standard yellow ones. For the customer it is more easy to determine that this patch cable is part of the internet and TV services network.
These high-end subscriber patch cables are equipped with high-quality grade B connectors by default, and are 100 % cleaned and tested before leaving our production facility. On request, the patch cords can be delivered with individual labeling, defined by the operator.